No products in the cart.
Shopping Information
Delivery charges for orders from the Online Shop?
For our esteemed clientele, we offer a refined delivery service.
For Ready-to-Wear Collections: Domestic shipping within India for our exquisite ready-to-wear garments is free. For international destinations, a tailored shipping quote will be provided at checkout, reflecting the utmost care and expedited service required for your treasured pieces.
For Bespoke and Made-to-Measure Creations: Given the unique and personalized nature of our bespoke and made-to-measure garments, a complimentary and fully insured delivery service is extended worldwide. This ensures your custom creation arrives with the security and discretion it deserves.
How long will delivery take?
The delivery timeline for your Nasir order is meticulously managed to ensure timely arrival while upholding our standards of excellence.
For Ready-to-Wear Collections: Once your order is placed, ready-to-wear items typically undergo quality inspection and packaging within 1-2 weeks. Domestic delivery within India generally takes an additional 1-2 weeks. For international shipments, please allow 3--4 weks, varying by destination and customs procedures.
For Bespoke and Made-to-Measure Creations: As each bespoke and made-to-measure garment is meticulously handcrafted to your precise specifications, the creation process itself requires 2-3 weeks. Following completion, we generally need an additional 5-6 working days for international delivery. For pieces with intricate embroideries or embellishments, we recommend allowing a total of 4 weeks for the crafting process to ensure perfection. We do offer an expedited service for bespoke orders at an additional charge, which can be discussed via email for urgent requests.
What exactly happens after ordering?
From the moment your order is placed, a seamless and transparent journey begins, designed to keep you informed and excited.
Order Confirmation: Immediately upon successful payment, you will receive an email confirming your order details, including your unique order number and a summary of your selections.
Crafting / Preparation:
For Ready-to-Wear: Our atelier team commences with a final quality check and prepares your selected garments for dispatch with our signature packaging.
For Bespoke/Made-to-Measure: Our master tailors begin the meticulous process of bringing your unique design to life, adhering to the measurements and specifications provided. You may receive updates on key milestones of your garment’s creation.
Dispatch & Tracking: Once your order is ready for shipment, it will be entrusted to our trusted logistics partners. You will receive a second email notification containing your tracking number and a link to monitor the journey of your package in real-time until it reaches your doorstep.
Luxurious Delivery: Your Nasir creation will arrive in exquisite, protective packaging, reflecting the care and craftsmanship invested in every piece.
Do I receive an invoice for my order?
Yes, absolutely. A detailed invoice for your order will be electronically sent to your registered email address immediately after your purchase is confirmed. This invoice will serve as your record of the transaction, outlining the items purchased, the total cost, applicable taxes, and any delivery charges. For bespoke orders, the invoice will also detail the bespoke charges and any special arrangements.
Payment Infomation
When the order payment is taken of my bank account?
For your convenience and to ensure the immediate initiation of your order, payment for your exquisite selection is typically processed and taken from your bank account at the moment your order is successfully placed and confirmed on our online boutique. This allows our atelier to promptly begin preparing your ready-to-wear piece or to dedicate our master tailors to the meticulous creation of your bespoke garment without delay. You will receive an immediate order confirmation email, serving as proof of your successful transaction.
What is wishlist?
Our Wishlist feature is a curated space designed for our discerning clientele to effortlessly save and revisit their favorite Nasir pieces. It serves as your personal repository where you can:
Curate Your Desires: Bookmark garments, accessories, or bespoke design inspirations that capture your imagination for future consideration.
Plan Your Wardrobe: Strategically build your ideal luxury wardrobe over time, making thoughtful selections at your leisure.
Share Inspirations: Easily share your desired pieces with friends or loved ones, perhaps for a special occasion or gift.
It’s a seamless way to keep track of the items you admire, ensuring you never lose sight of a potential addition to your distinguished collection.
What should I do if I receive a damaged or wrong product?
While every Nasir creation undergoes rigorous quality control checks and is meticulously packaged to ensure its pristine arrival, should you unfortunately receive a damaged or incorrect product, we are here to provide an immediate and gracious resolution.
Please contact our dedicated Client Services team within 48 hours of delivery at nasirbespoke@gmail.com or call us at +91-96677 92233. Kindly provide:
Your order number.
A clear description of the issue.
Photographs illustrating the damage or the incorrect item received.
Our team will guide you through the swift process for return and replacement, ensuring your complete satisfaction and maintaining the integrity of your Nasir experience. We will arrange for the collection of the item and dispatch a replacement or correct order at our earliest convenience, at no additional cost to you.
Can I change or cancel my order?
Our commitment to personalized service means our policy varies based on the nature of your order:
For Ready-to-Wear Items: We understand that circumstances can change. If you wish to modify or cancel an order for a ready-to-wear item, please contact our Client Services team at nasirbespoke@gmail.com immediately. While we strive to accommodate all requests, changes or cancellations are only possible if your order has not yet entered the shipping preparation phase. Given our expedited dispatch process, we recommend reaching out as soon as possible.
For Bespoke and Made-to-Measure Creations: Due to the deeply personalized nature and the immediate commencement of crafting your unique garment, orders for bespoke and made-to-measure items cannot be cancelled or significantly changed once confirmed. Our master tailors begin work on your custom piece promptly, dedicating resources and precious materials. We encourage a thorough review of your design and measurements before final confirmation to ensure absolute satisfaction. Minor alterations after delivery, if required due to fit discrepancies based on provided measurements, can be discussed with our Client Services team.
What is "package tracking" in my orders?
“Package tracking” is a distinguished service we provide, allowing you to monitor the journey of your Nasir order from our atelier to your doorstep with complete transparency and peace of mind.
Once your order is dispatched, you will receive a shipping confirmation email containing a unique tracking number and a direct link to our trusted courier’s tracking portal. Through this service, you can:
Monitor Real-Time Progress: See the current status and location of your package.
View Estimated Delivery Dates: Get an updated projection of when your order is expected to arrive.
Receive Delivery Notifications: Opt-in for alerts regarding key milestones, such as when your package is out for delivery or has been successfully delivered.
This feature ensures you are always informed, allowing you to anticipate the arrival of your exquisite Nasir creation.
Buy now